Knowledge Base

How do I send a call to Voicemail?

When a call is active, the main FlowVox Operator Console will display call controls for the active call. One of these controls is the Transfer Call option, displayed as a button with an image of two arrows.

  1. Click this button to open the “Transfer To” window.
  2. From the appropriate tab, select the desired destination and click the “To Voice Mail” button.